No Return/Exchange operations amidst Covid-19 crisis until 14th April 2020 as per Government Advisory.
I have a size problem with my purchase. How can I exchange it?
At Xpose we want to ensure that you love the items you purchase. However, if you have a size problem with the purchase, we will exchange your item (size only).
Follow the the steps if you wish to exchange the size for any item(s) you have purchased :
Once we receive the item(s) returned, our quality team will check the products to ensure they comply with our returns guidelines and initiate the exchange at our end totally free of cost.
Do ensure that the following conditions are met, to enable us to process your exchange and serve you better:
1. You return the item(s) within 7 days (inclusive) from the date of receipt.
2. The item is in original saleable condition:
i. With all original tags.
ii. In an unworn, unopened and unused state.
iii. Any sewn labels are still attached.
3. You include your original Xpose tax invoice with the return.
4. You paste a return label (if required) on the package of your returned item(s) for the reverse pick up.
1. In any return case, a refund shall be issued for the value of returned item(s) excluding the shipping amount (to and fro both).
2. After confirmation, kindly keep the package ready, we shall arrange pick up within 5-7 days.
3. Once the return shipment is received, only the valid return item(s) shall be entitled for the refund after the QC team approval.
4.Refund process will take 15-21 days for the amount to reflect in your bank account after the QC approval.
5.Product exchange is free of cost (for one time only).
6.Total amount deduction in case of return will be INR 130/- ( To and Fro Shipping Cost ).
7. Offline store purchases cannot be returned or refunded online and vice versa.
8. Voucher/Coupon Code amount cannot be converted into cash refunds under any circumstances.