Do ensure that the following conditions are met, to enable us to process your exchange and serve you better:
1. You return the item(s) within 7 days (inclusive) from the date of receipt.
2. The item is in original saleable condition:
i. With all original tags.
ii. In an unworn, unopened and unused state.
iii. Any sewn labels are still attached.
3. You include your original Xpose tax invoice with the return.
4. You paste a return label (if available by shipping partner) on the package of your returned item(s) for the reverse pick up.
1. In any return case, a cash voucher shall be issued for the value of returned item(s) excluding the shipping amount.
2. This voucher can be redeemed for a fresh online purchase, within the validity period(6 months). Kindly note that we are unable to make cash refunds.
3. After confirmation, kindly keep the package ready, we shall arrange pick up within 5-7 days.
4. Once the return shipment is received, only the valid return item(s) shall be entitled for the vouchers after the QC team approval.
5. Address Correction charges or re-scheduling charges will be INR 50/- (if any)
6. Reverse Pick-up charges will be INR 50/- irrespective of Prepaid or COD orders. This amount will be deducted from the voucher value.
• The Cancellation needs to be done with in the 24 hours of order confirmation. After 24 hours no cancellation query shall entertained.
• When the payment is made using a credit/debit card (or any form of online payment) then the amount is credited back to the same account from which the payment is made.